Privacy Policy

Effective: May 30, 2026 · Last updated: May 30, 2026

Swift Accounting & Business Solutions Ltd. (“Swift Accounting,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients and website visitors. This policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

We collect personal information necessary to provide accounting, tax preparation, bookkeeping, payroll, and advisory services. Depending on the service, this may include:

• Identity information: full legal name, date of birth, Social Insurance Number (SIN), citizenship and residency status
• Contact information: email address, phone number, mailing address
• Financial information: income details, employment records, T-slips, investment statements, business financial records, bank statements
• Business information: corporation name, business number, articles of incorporation, shareholder details
• Tax documents: prior-year returns, CRA correspondence, Notices of Assessment
• Website usage data: pages visited, referring URLs, and anonymous analytics collected via Google Analytics

2. How We Collect Information

We collect personal information through:

• Online forms: consultation booking, client intake forms, and contact forms on our website
• Secure file upload: our encrypted document upload portal for tax documents
• Direct communication: phone calls, email, video meetings, and in-person consultations
• Third-party services: our contact form is processed by FormSubmit, a form-handling service that transmits your name, email, phone number, and message to us. FormSubmit does not store your data beyond delivery.
• Analytics: Google Analytics collects anonymized browsing data (no personally identifiable information) to help us improve our website

3. Purpose of Collection

We collect and use personal information only for the purposes for which it was provided:

• Preparing and filing tax returns (T1, T2, GST/HST) with the Canada Revenue Agency
• Providing bookkeeping, payroll processing, and financial advisory services
• Processing incorporation applications with provincial and federal registries
• Responding to your inquiries and scheduling consultations
• Communicating about your account, filing deadlines, and relevant tax changes
• Complying with professional, legal, and regulatory obligations

4. Social Insurance Number (SIN)

We collect your SIN only when required by law for tax return preparation and filing with the Canada Revenue Agency. Your SIN is transmitted over an encrypted (HTTPS) connection and is used solely for the purpose of preparing and filing your tax return. We do not use your SIN for any other purpose.

5. Consent

By submitting information through our website forms, engaging our services, or providing documents to us, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual obligations and reasonable notice. Withdrawal of consent may limit our ability to provide certain services.

6. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information only in the following circumstances:

• Canada Revenue Agency (CRA): as required for tax filing and compliance
• Provincial/federal registries: for incorporation and business registration filings
• With your consent: to third parties you authorize (e.g., your bank, lawyer, or financial advisor)
• Legal obligation: when required by law, court order, or regulatory authority
• Service providers: our contact form is processed by FormSubmit; our website is hosted by Hostinger. These providers process data only as necessary to deliver their services and are bound by their own privacy obligations.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure:

• All data transmitted through our website is encrypted using HTTPS/TLS
• Access to client files is restricted to authorized personnel only
• Our website enforces HSTS (HTTP Strict Transport Security) to prevent downgrade attacks
• We use security headers including X-Content-Type-Options, X-Frame-Options, and Referrer-Policy
• Physical files, if any, are stored in secured premises at our Calgary office

8. Data Retention

We retain client records for the minimum period required by CRA regulations and professional standards, typically seven (7) years from the date of the last tax filing. After the retention period, records are securely destroyed. You may request earlier deletion of your information where not prohibited by law.

9. Cookies and Analytics

Our website uses Google Analytics to collect anonymized data about how visitors use our site (pages viewed, time on site, device type). This data does not identify you personally. Google Analytics uses cookies — small text files stored on your device. You can disable cookies through your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We do not use cookies for advertising, retargeting, or tracking across other websites.

10. Your Rights

Under PIPEDA and Alberta’s PIPA, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Withdraw consent for future collection and use (subject to legal obligations)
• Request deletion of your information where not required by law or professional standards
• File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta

We will respond to access and correction requests within 30 days.

11. Third-Party Links

Our website may contain links to external websites (e.g., CRA, provincial registries). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when the most recent changes were made. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy, wish to exercise your privacy rights, or want to make a complaint about our handling of your personal information, contact us: